The touch of love

ABOUT

At VELPAX, we are driven by innovation to create economical and comfortable instant hot water solutions for our customers.

In today's world, where energy efficiency and space optimisation are core demands, VELPAX is redefining the hot water experience in both homes and businesses through its in-depth research and development of liquefied petroleum gas (LPG) technology, and its commitment to energy conservation and environmental protection. We manufacture and sell a full range of instant hot water products for the household, outdoor and commercial sectors. Our products are designed with efficiency, energy conservation, intelligent control and environmental protection in mind, providing users with instant hot water with no waiting time and no waste.

VELPAX Corporation

Date of Establishment

2020.12.09

Chairman

Mr. Long

General Manager

Mr. Long

Chairman's Message

Despite facing rapid shifts in the global economy—whether geopolitical shocks like the Russia-Ukraine war and U.S.-China tensions, or domestic economic pressures stemming from lingering pandemic restrictions, central bank rate hikes, stock market declines, and the depreciation of the New Taiwan dollar—the real estate market has fallen into a wait-and-see mode. Transaction volumes have plummeted, and the overall construction market is unlikely to rebound in the short term.
Amid these challenging times, we discern potential opportunities for transformation and are engaging in deeper strategic reflection and adaptation. VELPAX will continue to strengthen product innovation, focusing on intelligent, energy-efficient, and user-centric residential solutions. We firmly believe this represents the future trajectory of the market. This is not merely a challenge but an opportunity. Let us face it together with courage, demonstrating our resilience and innovative spirit. VELPAX will unite closely with unwavering confidence to lead the bathroom industry. Together, we will create a more prosperous and brighter future!

VELPAX Continuously leverage the core value of lean enterprises as a driving force through the following three points:

Honesty 、 Hi-tech、Hygiene

Creativity、 Compact、 Comfort

Gratification、 Globalization、 Green

Enhancing and optimizing residential equipment quality, we continuously evolve to deliver more comprehensive product and service guarantees. This further embodies the universal value of intelligent, energy-efficient, and user-friendly home appliances, extending our sustainable business philosophy and practical influence to channel partners, consumers, and collaborators.

VELPAX Key development priorities are as follows:

I. Technological Leadership: Innovative Engine Driven by Liquefied Petroleum Gas

The core competitiveness of VELPAX stems from its relentless pursuit of liquefied petroleum gas (LPG) technology. Liquefied petroleum gas is a clean energy source with high combustion efficiency and low carbon emissions, and it perfectly combines with the instantaneous heating feature of instantaneous water heaters. Our products achieve water temperature fluctuations within ±1℃ through a precise combustion control system, while the thermal efficiency reaches up to 98%, far exceeding the 60%-70% of traditional storage-type water heaters. For example, a household instantaneous water heater can raise the water temperature from 15℃ to 45℃ in just 3 seconds, meeting the continuous bathing needs of families. The outdoor model adopts a frost-proof design, capable of adapting to extreme environments ranging from -30℃ to 50℃. In terms of technological innovation, VELPAX allocates 15% of its R&D resources and launches 3-5 new products annually. In 2025, the newly released intelligent constant-temperature series uses AI algorithms to learn users' water usage habits and automatically adjust the combustion power, achieving an energy-saving rate of 30%. At the same time, we collaborate with universities to develop nano-coating technology, which extends the lifespan of the heat exchanger to 15 years, significantly reducing the maintenance costs for users.

II. Product Matrix: Instant Heating Solutions for All Scenarios

1. Household Instantaneous Water Heater (Propane) For household users, we have introduced a compact wall-mounted design. Its size is only one-third of that of traditional water storage heaters, thus saving bathroom space. The intelligent touch panel supports remote control via mobile apps, allowing users to schedule heating times or monitor energy consumption in real time. For instance, it is equipped with leakage protection and has passed the EU CE certification to ensure safety in household use.

2. Outdoor tankless water heater Designed specifically for villas and resorts, it features an IP65 waterproof rating and a stainless steel casing, protecting against wind and rain erosion. Its modular structure supports multiple units to be connected in parallel, meeting the water demand of multiple people simultaneously.

3. Commercial on-demand hot water system (Propane Tankless Hot Water Heater) For scenarios such as hotels and restaurants, we offer high-capacity models that can discharge up to 10-15 liters of water per minute and support 24-hour uninterrupted operation. The intelligent flow sensor can automatically adjust the heat to prevent sudden changes in water temperature. A case study of a chain hotel shows that after adopting our system, the annual energy cost has been reduced by 40%, and carbon dioxide emissions have been decreased by 50%.

III. Global Layout: From Made in China to World Brands

VELPAX is headquartered in China, but its market covers more than 30 countries and regions including North America, Europe, and Southeast Asia. We have set up a research and development center and production factory in Shanghai, China, to optimize our products based on local water quality and climate conditions. In Europe, we have obtained ISO 9001 quality management system certification to ensure compliance with EU environmental standards. In 2024, the company launched the "Localization 2.0" strategy, establishing an overseas warehouse base in the United States to shorten the supply chain response time and reduce the delivery cycle from 45 days to 10 days.

IV. Sustainable Development: Green Commitment and Social Responsibility

As an industry leader in environmental protection, VELPAX has committed to achieving carbon neutrality throughout the entire product lifecycle by 2030. Additionally, the company invests 40% of its annual revenue in the research and development of new products and projects.

V. Customer First: Full-cycle Services and Reputation Building

We have established the "3-5-10" service standard: respond to customer inquiries within 3 minutes, provide solutions within 5 hours, and complete equipment installation within 10 days. Through big data analysis, we predict user needs and proactively offer maintenance suggestions, reducing the failure rate to one-third of the industry average. On platforms such as Amazon, our product好评 rate remains above 98%, and the repeat purchase rate reaches 65%. Conclusion: Leading the future, warming the world From technological breakthroughs to scene innovations, from global layout to sustainable development, VELPAX has always been guided by user needs, driving the instant hot water heater industry towards efficiency, intelligence and environmental friendliness. In the future, we will continue to deepen our expertise in liquefied petroleum gas technology and explore the application of new energy sources such as hydrogen, to provide better hot water experiences for global households and businesses, ensuring that every drop of water is filled with warmth and value

VELPAX Joint-stock company

ChairmanMr. Long